Our Services, Our Approach & Our Difference
Tech Creations specialises in providing IT Services, IT Infrastructure and IT Support for SMEs from our head office in Melbourne.
Our clients enjoy the peace of mind that comes from customised IT management and support packages delivered by IT experts.
Tech Creations provides
The performance of your IT environment and infrastructure is critical to both business efficiency and continuity and yet it is often
a frustrationand weak point for SMEs.
That’s why Tech Creations places an emphasis on providing our clients with meaningful IT advice and support, taking responsibility for your IT requirements.
Since inception, Tech Creations has worked with SMEs to deliver
cost effectiveIT services, infrastructure, and support that adds value,improves security and delivers operational efficiencies.
We have built our reputation by servicing and protecting our
clientsbusinesses with reliable and secure infrastructure, 24/7 on-call support, preventative maintenance andeffective data security.
Tech Creations provides
cost effectiveend-to-end IT support that delivers a robust and secure IT environment for your business.
Our culture is based on professionalism, respect and working as a team to
continuallysetting high standards across our business.
I am proud to lead a team of customer focussed IT professionals and delighted that together we have built long term relationships with our many happy customers.Aparna Umbrajkar
Co-founder & Managing Director
Aparna Umbrajkar – Co-founder and Managing Director
Aparna is recognised and respected in the IT industry for both her leadership skills and technical ability. A qualified full stack programmer with 13 years technical experience, Aparna worked for organisations including; Tieto in banking and telecom domains for Scandinavian clients such as Rabobank, Swedbank, Telia. Her academic qualifications include Bachelor’s degree in Computer Science and Engineering.
Rising through the corporate structure Aparna built a reputation as a customer focussed IT professional and was consistently selected for promotion and leadership positions. Aparna’s Technology portfolio include, Mainframe systems, Java, business analysis, solution design. She has successfully built and mentored Tech Creations’ on-site and offshore development teams.
Aparna established Tech Creations with the vision of bringing the benefit of her corporate IT experience to benefit small to medium businesses.
Harsha Manjunath – Co-founder and Technology Director
Harsha has significant technical experience having successfully delivered major IT projects for companies including City of Melbourne, Micropower, and Universal Communications Group.
A strong corporate career and an inclusive yet decisive management style means that Harsha creates customer focussed environments where delivery and support teams excel and projects are delivered efficiently, effectively and meet all key objectives.
Harsha brings his technical expertise and a wealth of experience to benefit Tech Creations clients and ensure that their IT Infrastructure, Hosting and Security delivers.
Harsha holds qualifications including Masters in Information Technology from Deakin University, Melbourne.
Tech Creations meets all your IT needs and is a trusted partner to SMEs.
Tech Creations was established to ensure that SMEs could access professional IT management and support and we provide our clients with the option to outsource all or part of their IT function.
Our services cover the full spectrum of IT services and support, including advice, guidance and strategic planning from experienced senior IT Managers and implementation and support from our expert and customer focussed technical team.
This means that Tech Creations can handle all the IT needs your business has. We can design and develop new IT applications for your business as well as manage day-to-day support needs of your staff.
Tech Creations out-performs the traditional approach to IT management and delivers a responsive, risk managed and cost effective alternative.
Our services encompass all the functions associated with the effective management of an IT Environment and Infrastructure and are grouped into three main categories;
- IT Services & Management for SMEs (link)
- Managed Infrastructure Hosting for SMEs (link)
- Client Services & Custom Software for SMEs (link)
We regularly design and build networks, configure servers, set up desktops & laptops, set-up hosting, migrate businesses to cloud, improve security, develop backup & recovery strategies, integrate and commission new software and provide day-to-day IT support to clients staff.
With just 1 phone call & 1 point of contact Tech Creations seamlessly provides all the IT service and support functions that SMEs need.
We add value with reliable IT services and support and a proven delivery approach.
Tech Creations have experienced IT Managers who review your organisations current IT approach and infrastructure, take into account your current and future requirements, and prepare a comprehensive and cost-efficient IT Management Plan for your business.
Once you have approved the plan, our experienced IT Managers will oversee the infrastructure upgrades and implementation of your IT Management plan by our expert technical staff, keeping you up-to-date at each stage of the process.
Our local support team and our after-hours support service are highly trained to quickly and efficiently solve any of the day-to-day problems and IT questions that your staff may have.
Formal scheduled reviews of your IT Management plan are conducted periodically and system upgrades and maintenance is delivered as part of your support package.
Our approach saves our clients money, improves their IT approach, protects critical business data and provides peace of mind.
Our Clients & Industries
Tech Creations has a proven track record of successfully working with SMEs to help them better structure, secure and support their IT environments.
Clients benefit from our proven approach and process along with advice and support from an experienced technical team. We provide IT advice that’s clear and ensures that your businesses IT needs are met both now and in the future.
We can work with SMEs across all industry verticals including;
- Advertising & Marketing
- Aged Care
- Agriculture & Production
- Consulting & Business Services
- Cafes & Restaurants
- Catering & Food Service
- Construction & Infrastructure
- Contracting & Labour Hire
- Distribution & Warehousing
- Education & Training
- Energy & Energy Services
- Facilities Management
- Health Care
- Import & Wholesale
- Not for Profit
- Printing & Publishing
- Professional Services
- Property Development
- Real Estate – Residential & Commercial
- Resources & Mining
- Retail & Wholesale
- Security Services
- Trades & Services
- Transport & Logistics
We are proud that our approach and the results we deliver have led to many satisfied and long-term clients – testimonials and references are available on request
Our Team & Careers
Tech Creations has an experienced and highly trained team – we are motivated to ensure all our clients and customers get professional and personal advice and support.
Tech Creations is committed to providing our clients with market leading advice and support and our team includes industry professionals that are respected by their peers;
- Client Delivery Managers
- IT Services Managers
- IT Systems Managers
- IT Infrastructure Managers
- IT Security Experts
- Hosting Environment Managers
- Software Integration Engineers
- Software Development Engineers
- Implementation Experts
- Technical Support Staff
- Software & Systems Support Staff
The unique combination of our expert team and personal approach means that we;
- Have a complete understanding of a clients business and IT requirements
- Identify business critical areas and security risks for immediate action
- Develop an IT Management Plan that addresses clients current and future needs
- Implement the plan, upgrade infrastructure, procure equipment and train staff
- Provide ongoing support and management and preventative maintenance
- Ensure that our solution and support is robust and cost effective
The high level of service we provide our clients means that we expect a lot from our team so, in turn, we place an emphasis on hiring staff with technical expertise, the right experience and a customer focussed attitude.
To keep pace with changes in technology and to best look after are clients and our people, we are dedicated to the ongoing training and development of every member of our team.
Tech Creations offers a dynamic and professional working environment and, as we continue to grow, we are always on the lookout for great talent and regularly employ new staff.
If you would like to submit your resume to Tech Creations, please click here.